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Terms & Conditions

At Silesky Marketing, we are committed to protecting your privacy and providing secure, transparent billing practices. This policy outlines how we collect, use, and protect your information, as well as how our payment processing works.

Welcome to Silesky Marketing. By accessing our website, using our services, submitting information, or making payments, you agree to the following Terms & Conditions. Please read them carefully.

1. Acceptance of Terms

By using this website or engaging with our services, you agree to comply with and be bound by these Terms & Conditions, our Privacy Policy, and any additional agreements entered into between you and Silesky Marketing.

If you do not agree with these terms, please do not use our website or services.

2. Services

Silesky Marketing provides marketing, advertising, consulting, branding, digital strategy, web-related services, and related business solutions.

We reserve the right to modify, suspend, or discontinue any service at any time without prior notice.

3. User Responsibilities

By using our website or services, you agree that you will not:

  • Use the website or services for unlawful, fraudulent, deceptive, or misleading purposes

  • Attempt to gain unauthorized access to our systems, servers, or data

  • Interfere with website functionality or security

  • Submit false information or unauthorized payment methods

  • Violate any local, state, federal, or international laws or regulations

We reserve the right to suspend or terminate services for violations of these terms.

4. Intellectual Property

All content on this website, including but not limited to:

  • Logos

  • Branding

  • Website copy

  • Graphics

  • Videos

  • Marketing materials

  • Designs

  • Layouts

  • Custom deliverables

are the property of Silesky Marketing unless otherwise stated and are protected by applicable copyright, trademark, and intellectual property laws.

You may not reproduce, distribute, modify, or use our content without written permission.

5. Payments & Billing

Accepted Payment Methods

We accept:

  • Visa

  • Mastercard

  • American Express

  • ACH Transfers

  • Corporate Checks

Service Charges

  • Credit card transactions may be subject to a 5% processing fee

  • ACH transfers may be subject to a 1% processing fee

Payments may be processed through secure invoice links, QuickBooks, or other approved payment methods provided by our team.

Late or Outstanding Payments

We reserve the right to pause ongoing services, restrict deliverables, or suspend access to projects for overdue invoices or unpaid balances.

6. Payment Security

We take payment and data security seriously and utilize PCI-compliant payment processing systems.

  • All credit card transactions are processed through secure gateways

  • Cardholder data is encrypted

  • Sensitive payment information is not stored on our local systems

  • Our payment systems utilize firewall-protected servers and security monitoring measures

QuickBooks Payments adheres to PCI DSS compliance standards for secure transaction processing.

7. Refunds & Chargebacks

If you believe there is a billing issue or unauthorized charge, please contact us immediately at .

We will make reasonable efforts to resolve disputes before a chargeback is initiated.

Refunds, if approved, are handled on a case-by-case basis and may take approximately 5–10 business days to process.

Unauthorized or fraudulent chargebacks may result in suspension or termination of services.

8. Privacy & Data Use

Your use of our website and services is also governed by our Privacy Policy.

We may collect information including:

  • Contact details

  • Website usage data

  • Device and browser information

  • Payment-related information processed through secure providers

We do not sell or trade your personal information.

9. Cookies & Tracking Technologies

Our website may use:

  • Cookies

  • Analytics tools

  • Pixels

  • Web beacons

  • Browser fingerprinting technologies

These tools help improve website functionality, marketing performance, and user experience.

You may disable cookies through your browser settings or request tracking opt-out by contacting .

10. Third-Party Services

Our website or services may integrate with third-party providers including:

  • Payment processors

  • Social media platforms

  • Analytics providers

  • CRM or marketing software

We are not responsible for the policies, practices, or content of third-party services.

11. Limitation of Liability

To the fullest extent permitted by law, Silesky Marketing shall not be liable for:

  • Indirect or consequential damages

  • Loss of profits or business opportunities

  • Website interruptions

  • Data loss

  • Unauthorized access beyond reasonable security measures

  • Third-party service failures

All services are provided “as is” and “as available.”

12. Indemnification

You agree to indemnify and hold harmless Silesky Marketing, its employees, contractors, affiliates, and partners from any claims, liabilities, damages, losses, or expenses resulting from your misuse of the website or services.

13. Termination

We reserve the right to terminate or suspend access to our website or services at any time, without notice, for violations of these Terms & Conditions or unlawful activity.

14. Changes to These Terms

We may update these Terms & Conditions periodically. Changes become effective immediately upon posting to this website.

Continued use of our website or services after updates constitutes acceptance of the revised terms.

15. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the State of Maryland, without regard to conflict of law principles.

16. Contact Information

For questions regarding these Terms & Conditions, please contact: web@sileskymarketing.com

Aizaz UI Hassan

Web Developer & Graphic Designer

Aizaz has been the driving force behind Silesky’s web development for over five years. As both a graphic designer and UI/UX developer, he brings a rare mix of technical precision and creative clarity to every project.

What sets Aizaz apart is his ability to understand and interpret the assignment—no extra hand-holding, just sharp instincts and calm professionalism. When timelines are tight and expectations are high, Aizaz is the teammate you want in your corner.

Creative and detail-oriented, Aizaz builds clean, modern websites that marry style with substance. From intuitive flows to scalable layouts, his work consistently delivers digital experiences that perform as well as they look.

With every project, Aizaz ensures the design feels effortless for users and does the heavy lifting for the brand.

Sue Hilger, MBA

Chief Growth Strategist

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As Chief Growth Strategist at Silesky Marketing, Sue plays a key role in expanding the agency’s client base while cultivating long-term partnerships grounded in trust, collaboration, and measurable success. She works closely with organizations to help them meet their business goals—and then go beyond them—through smart, scalable marketing strategies.

With an MBA and deep expertise in both B2B and B2C environments, Sue bridges the gap between strategic planning and hands-on execution. She guides clients through Silesky’s end-to-end process, beginning with in-depth discovery and needs assessments and continuing through branding, messaging, digital advertising, and campaign rollout.

Sue is focused on long-term impact. Many of Silesky’s client relationships span decades, which speaks to her ability to integrate seamlessly, think strategically, and consistently deliver results. For Sue, every engagement is more than a project—it’s a partnership.

Mya Stengel

Content Developer & Video Editor

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Mya brings the heart of a storyteller and the precision of a screenwriter to every project. With a background in Hollywood scriptwriting—particularly in the horror genre—she understands how to build intrigue, capture attention, and deliver a message that lands with impact.

A lifelong book lover turned brand storyteller, Mya has a gift for finding each client’s voice and shaping it into something authentic and memorable. Whether she’s writing SEO-driven blog content, editing silent video loops, or cutting together a punchy hero reel, she focuses on what makes a brand distinct and brings it to life with clarity and emotion.

From blog posts to behind-the-scenes edits, plot twists to punchlines, Mya’s work helps brands connect more deeply and tell stories that resonate.

Ashelin Walker

Digital Marketing Strategist

Linkedin

Ashelin is a digital marketing strategist who blends technical know-how with creative insight. At Silesky Marketing, she turns strategy into results—helping clients attract the right leads, connect with their audience, and strengthen their online presence.

She designs high-converting landing pages, launches targeted email campaigns, manages CRM platforms, and creates on-brand video content that performs. From big-picture planning to the freckles of a campaign, Ashelin brings cohesion to the chaos and keeps every piece pulling in the right direction.

What sets Ashelin apart is how seamlessly she connects the tactical to the strategic. She doesn’t just check boxes—she makes sure every effort ladders up to a larger goal. Her work helps clients show up in the right places, with the right message, at the right time.

Susi Silesky

Founder & Brand Architect

Linkedin

As the founder of Silesky Marketing, Susi brings more than 30 years of brand strategy and marketing expertise to the table. Her experience spans ambitious startups, global enterprises, nonprofits, and household-name retailers.

Susi is most energized when she’s helping business owners find their voice, shape their story, and build a brand that reflects their vision and gets the results they deserve.

What sets her apart is her deep understanding of entrepreneurs. She’s built a career not just on strong campaigns, but on building genuine relationships. That blend of empathy and expertise is what makes her work both effective and meaningful.

Susi has led successful marketing initiatives across industries—from healthcare and legal to real estate, B2B tech, and pharma. She’s fluent in French, conversational in Spanish, and skilled at translating complex ideas into clear, compelling brand stories.