PRIVACY & POLICY
PRIVACY & PAYMENT POLICY
Information We Collect
We may collect the following information:
- Contact Information: Name, email, phone number, company name
- Browsing Data: Pages visited, device type, IP address, browser type
- Payment Details: When applicable, card or ACH information via secure gateways
How We Use Your Information
We use your information to:
- Communicate with you about services
- Improve website functionality and user experience
- Provide relevant marketing messages (we do not sell or trade your data)
- Process payments for services rendered
Sharing of Information
We do not share your personal information with third parties. All data stays within our secure, internal systems unless required by law.
Security Measures
We take multiple steps to secure your data:
- Secure hosting and encrypted connections (SSL)
- Access-restricted internal systems
- Daily data backups
- Security monitoring for intrusion prevention
Cookies & Tracking Technologies
Cookies are small text files stored on your device to improve your website experience.
We use cookies as follows:
- First-party cookies to store preferences and session data
- Third-party cookies for analytics and social integrations
- Other tracking tools like web beacons, pixels, and browser fingerprinting to understand engagement
You may disable cookies on your computer, or opt-out of tracking by contacting us at web@sileskymarketing.com.
Payment Terms & Data Security
Data Security and PCI DSS Compliance
We take payment security seriously and comply with the Payment Card Industry Data Security Standard (PCI DSS).
- All credit card transactions are processed via secure, PCI-compliant gateways
- Cardholder data is encrypted and never stored on our local systems
- Our Quickbooks payment system utilizes uses firewall-protected servers to safeguard data and restrict unauthorized network access to protect sensitive data. This helps create a secure barrier between the internal network and external threats, protecting sensitive data.
- QuickBooks Payments is PCI compliant, which means it adheres to strict security standards for handling credit card information.
- PCI compliance involves several security measures, including access controls, regular security assessments, and protection of cardholder data.
Acceptable Use Policy
When using our services and payment systems, you agree not to:
- Submit fraudulent or unauthorized payment information
- Use our services for illegal, deceptive, or misleading purposes
- Violate any local, state, federal, or international laws related to data privacy, commerce, or taxation
We reserve the right to suspend service for violations of this policy.
Payment Processing
We accept the following payment methods:
- Credit Cards: Visa, Mastercard, American Express (subject to a 5% service charge per transaction)
- ACH Transfers (subject to a 1% service charge per transaction)
- Corporate Checks
Payments may be made online via invoice links, through QuickBooks, or as directed by our team.
QuickBooks processes transactions securely and deposits funds directly into our business account.
Chargebacks and Refunds
If you believe there is an error in billing, please contact us immediately at web@sileskymarketing.com
- We will work to resolve any disputes before a chargeback is filed.
- Refunds, if applicable, are handled on a case-by-case basis and processed within 5 – 10 business days once approved.
User Rights
You have the right to:
- Access, update, or correct your personal information.
- Request deletion of your information from our records.
Please email web@sileskymarketing.com to exercise your rights or request more information.
Contact Us
For any questions about this policy, please contact web@sileskymarketing.com.