Silesky Marketing

Terms & Conditions

PRIVACY & PAYMENT POLICY

At Silesky Marketing, we are committed to protecting your privacy and providing secure, transparent billing practices. This policy outlines how we collect, use, and protect your information, as well as how our payment processing works.

Information We Collect

We may collect the following information:

  • Contact Information: Name, email, phone number, company name
  • Browsing Data: Pages visited, device type, IP address, browser type
  • Payment Details: When applicable, card or ACH information via secure gateways

How We Use Your Information

We use your information to:

  • Communicate with you about services
  • Improve website functionality and user experience
  • Provide relevant marketing messages (we do not sell or trade your data)
  • Process payments for services rendered

Sharing of Information

We do not share your personal information with third parties. All data stays within our secure, internal systems unless required by law.

Security Measures

We take multiple steps to secure your data:

  • Secure hosting and encrypted connections (SSL)
  • Access-restricted internal systems
  • Daily data backups
  • Security monitoring for intrusion prevention

Cookies & Tracking Technologies

Cookies are small text files stored on your device to improve your website experience.

We use cookies as follows:

  • First-party cookies to store preferences and session data
  • Third-party cookies for analytics and social integrations
  • Other tracking tools like web beacons, pixels, and browser fingerprinting to understand engagement

You may disable cookies on your computer, or opt-out of tracking by contacting us at web@sileskymarketing.com.

Payment Terms & Data Security

Data Security & PCI DSS Compliance

We take payment security seriously and comply with the Payment Card Industry Data Security Standard (PCI DSS).

  • All credit card transactions are processed via secure, PCI-compliant gateways
  • Cardholder data is encrypted and never stored on our local systems
  • Our Quickbooks payment system utilizes uses firewall-protected servers to safeguard data and restrict unauthorized network access to protect sensitive data. This helps create a secure barrier between the internal network and external threats, protecting sensitive data.
  • QuickBooks Payments are PCI compliant, which means it adheres to strict security standards for handling credit card information.
  • PCI compliance involves several security measures, including access controls, regular security assessments, and protection of cardholder data. 

Acceptable Use Policy

When using our services and payment systems, you agree not to:

  • Submit fraudulent or unauthorized payment information
  • Use our services for illegal, deceptive, or misleading purposes
  • Violate any local, state, federal, or international laws related to data privacy, commerce, or taxation

We reserve the right to suspend service for violations of this policy.

Payment Processing

We accept the following payment methods:

  • Credit Cards: Visa, Mastercard, American Express (subject to a 4% service charge per transaction)
  • ACH Transfers (subject to a 1.5% service charge per transaction)
  • Corporate Checks

Payments may be made online via invoice links, through QuickBooks, or as directed by our team. QuickBooks processes transactions securely and deposits funds directly into our business account.

Chargebacks & Refunds

If you believe there is an error in billing, please contact us immediately at contact@sileskymarketing.com

  • We will work to resolve any disputes before a chargeback is filed.
  • Refunds, if applicable, are handled on a case-by-case basis and processed within 5 – 10 business days once approved.

User Rights

You have the right to:

  • Access, update, or correct your personal information.
  • Request deletion of your information from our records.

Please email contact@sileskymarketing.com to exercise your rights or request more information.

Aizaz Ul Hassan

Sr. Graphic Designer & Web Developer

Aizaz has been the driving force behind Silesky’s web development for over 5 years. As both a graphic designer and UI/UX developer, he brings a rare mix of technical precision and creative clarity to every project. What sets Aizaz apart is his ability to understand and interpret the assignment—no extra hand-holding, just sharp instincts and calm professionalism. When timelines are tight and expectations are high, Aizaz is the teammate you want in your corner.

Creative and detail-oriented, Aizaz builds clean, modern websites that marry style with substance. From intuitive flows to scalable layouts, his work consistently delivers digital experiences that perform as well as they look. With every project, Aizaz ensures the design feels effortless for users and does the heavy lifting for the brand.

Off the clock: It's an ongoing mystery.

John Sindorf

Director of Strategic Alliances

John believes most businesses don’t need more vendors, they need the right strategic partners.

With decades of experience helping small and mid-sized organizations grow, John specializes in connecting business leaders with the expertise they need to overcome challenges, strengthen operations, and scale with confidence. Whether the conversation centers on sales strategy, marketing, AI, or operational efficiency, his focus is always the same: identifying the right solution for the business, not simply adding another service provider.

Known for his relationship-first approach, John builds partnerships rooted in trust, practical guidance, and measurable outcomes. He helps business owners simplify complex decisions, align the right resources, and spend less time managing vendors and more time leading the businesses they’ve worked so hard to build

Off the clock: You’ll likely find John networking over coffee, strengthening relationships, and proving that the best business opportunities still begin with genuine conversations.

Kiki DeVane

Marketing Operations Manager

From Capitol Hill to the Content Calendar. The Filibuster Didn't Make the Cut.

Kiki started her career trying to change the world through legislation. She pivoted to marketing after realizing a well-built website could do it faster. What followed was a stretch across event marketing, federal communications, and sponsored content for some of the world's most recognizable brands, enough range to make her what the industry calls a utility player, which mostly means she can do the thing no one else wants to do and make it look intentional.

At Silesky Marketing, her job is to make sure the right work gets to the right person at the right time. When something tries to fall through the cracks, she's already caught it.

Off the clock: Somewhere between a passport stamp and a paintbrush.

Meital Abraham

Market Expansion & Social Media Strategist

Compulsive Jazz Hands

Meital studied fine art, advertising, and philosophy before adding stand-up comedy to the mix, which is either a very strange combination or the exact right training for social media strategy. Comedy teaches you to read a room, adapt to shifting audience energy, and deliver a punchline precisely when it matters. Misread a crowd on stage, and you get silence. Misread it in an algorithm, and it shows in the metrics. Her first corporate accounts were a cemetery, a law firm, and an IT company. She figured them all out.

Off the clock: Currently finding new ways to bedazzle herself and dazzle the audience.

Mya Stengel

Content Developer

Organizing Her Bookshelf = Organizing Her Life

Mya spent years working on her written prose only to pivot into writing for film in Hollywood. She went as far as to work in the film development department at Blumhouse before transitioning to content marketing. What she brought from the development room is the Hollywood standard. Never negotiate. Every draft has a skeleton before it gets a voice. To Mya, every client is a new protagonist to study. Her job is to entirely disappear into a brand's architecture, making the final copy sound authentically like them.

Off the clock: She's in the movie theatre, patiently waiting for Nicole Kidman to remind her that heartbreak feels good in a place like this.

Ashelin Walker

Digital Growth Strategist

The Human Embodiment of a Zen Garden

Before Ashelin was in Google Analytics, she was managing a fast-paced cafe. When the POS system crashed 20 minutes before doors opened, she rebooted it, rerouted the payment terminal, and had the register running before the first customer arrived. That same instinct drives every digital campaign she manages at Silesky Marketing today. She tracks algorithmic shifts, adjusts budgets in real time, and ensures clients see the concrete numbers behind every strategic decision.

Off the clock: She’s likely baking… What? it is a mystery she refuses to solve for us.

Susi Silesky

Founder & Brand Architect

Thinks in two languages. Solves problems in one.

Susi has spent more than 30 years helping clients see what's possible, and clearing the path to get there. She founded Silesky Marketing in 1996 after her early career in Paris, where she worked as the American liaison at S3C Groupe de Communication Souham, working on large-scale marketing campaigns for Sara Lee, Gillette, and Tiffany and Co.

Helping American brands navigate language and cultural differences taught her something that's shaped every engagement since: businesses often struggle to see themselves the way customers do. When she's not in client strategy, she's watching French films, which after thirty years of brand voice reviews pulls her out of English completely.

Off the clock: Scouting for strangers…or as she calls them, her new best friends.